For Windows 7 users, when uninstalling the ZoneAlarm firewall, for whatever reason, you may encounter some problems completing the uninstall process. For example, your computer may begin to restart unexpectedly, unless you are in safe mode. Completely uninstall ZoneAlarm using one of the removal tools listed here.
Remove ZoneAlarm With The ZoneAlarm Removal Tool
One option to safely and completely remove ZoneAlarm from your Windows 7 system, is to download and run the free ZoneAlarm Removal Tool.
From ZoneAlarm technical support at the ZoneAlarm forum:
Try Removing Zone Alarm and see if Windows 7 stabilizes?
use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/free/support/cpes_clean.exe
Save to desktop, right click and “run as administrator” This tool will remove all ZoneAlarm products from your system.
Please just download and run the tool, following the instructions. (you can un-install without net connections)
The ZoneAlarm Removal Tool may require you to restart your computer after it runs, to complete the uninstall.
Remove ZoneAlarm With Revo Uninstaller
If the ZoneAlarm Removal Tool does not work for you, then another option to totally uninstall the ZoneAlarm firewall from a Windows 7 computer, is to download and run the free portable version of Revo Uninstaller.
The link above will download the portable version of Revo Uninstaller as a “.zip” file. Just copy the contents of the “.zip” file to any location you like (i.e. your desktop, a USB drive, etc.), and run the program from there.
In Revo Uninstaller, choose to uninstall ZoneAlarm, and follow the instructions on the screen to completely remove ZoneAlarm.