CrossLoop is a free remote assistance software program that allows you to remotely access another user’s computer from your own computer, over the Internet. Using CrossLoop, you can help another user to solve their computer problem, by controlling their computer from your own. The user in need of some help, or the “Needy-User”, shares their screen with you, the “Helper”, and allows the you to control their computer’s mouse movements, as if you were physically in front of the Needy-User’s computer. This way, instead of spending a lot of time instructing the Needy-User on how to solve their computer issue, you can just fix it for them.
